Merchant response for this review:
Thank you for your feedback. It seems you may have experienced condensation inside the bottle of Plexaderm. Although this is not common, you may experience this due to where Plexaderm is being stored or while in transit due to the inclement weather.
However, there are a few steps I would like to recommend for you to do. First, you want to shake the bottle of Plexaderm vigorously to help with the consistency of the product then carefully and slowly dispense the remaining condensation, this can take up to 1-2 full pumps. While you are dispensing the condensation, you will not lose any product and this will not affect the formula.